
Clarity - Getting Started Troubleshooting
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the build, serial number of the station, number
of instruments allowed, extensions available,
purchased control modules, type and serial
number of the hardware key and list of
A/D converters/detectors connected to the
computer and configured in the station.
The registered files entries should match the
installed files in version and location. When
there are some discrepancies, it may (but need
not) cause some problems.
Solution:
If problems occur, use the Remove Clarity item
from Clarity group in Windows Start menu.
After that, reinstall Clarity.
7.6 Sleep Mode
Active Clarity station (with Instrument window
opened) prevents PC from entering sleep mode.
This is intentional; otherwise, Clarity will not
be able to ensure reliable data acquisition.
However, certain types of BIOS may cause
problems when the PC enters sleep mode even
when the Clarity
Instrument window is closed. In
such case it is recommended to disable the
Power Saving features in both Windows OS (for
all users) and BIOS.
7.7 Switching Users in Windows OS
Switching between User profiles in Windows
may freeze the system.
This is caused by problems with
communication between the A/D card and
system kernel. It is recommneded not to switch
users on computer where Clarity is running.
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