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Clarity - Getting Started Troubleshooting
54
7.2.4 DEMO - Trial Expired
File CLARITY.SNO is missing from the CLARITY
directory or is empty
. It is missing or empty
erroneously or your Clarity station just ended
its trial period.
Solution:
Copy the file CLARITY.SNO to the main (CLARITY)
folder from the installation CD (it can be
found in the
DEMO subdirectory). After starting
up the workstation, enter the correct User
Code using the Help – User Code command.
7.2.5 DEMO (in the window header)
If you only see the Demo caption in the header
of the main
Clarity window without any further
description, you have installed the Clarity
Demo version.
Solution:
Uninstall the Demo version and install the full
version of Clarity Software.
7.3 Problems upon collection of data
7.3.1 Data Acquisition – non-functional
Grey icon with heading “Disabled” and non-functional command Monitor –
Data Acquisition
Other manifestations of this error are also:
Method Setup - Acquisition tab missing, Method –
Acquisition command non-functional, Run,
Stop, Abort commands non-functional in the
windows
Single Analysis and Sequence). Possible
causes are:
a) Detector not allocated to instrument:
Open the System Configuration dialog from the
main
Clarity window using the command
System - Configuration and check the tab of
the corresponding instrument
Instrument x. If it
has no allocated detectors, add them.
Solution:
In the left-hand list Setup Control Modules
select the correct detector connected to the
A/D card you are using and drag it to the
corresponding instrument on the right.
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