
1
TO BE ELIGIBLE TO RECEIVE EQUIPMENT, AN APPLICANT MUST:
1. Be deaf, hard of hearing, speech impaired, or deaf-blind (see definitions, page 2);
2. Be a resident of Wyoming;
3. Be able to demonstrate ability to use and care for the equipment;
4. Meet the income eligibility requirement; and
5. Return equipment previously received (if applicable) from Wyoming Relay Equipment
Distribution (WYRED). If your equipment is stolen, you must report it to the police and provide
a copy of the police report to WYRED before you can get replacement equipment.
Note: applicants under the age of 18 must have a parent or legal guardian sign the
application and assume responsibility for the equipment. Legally emancipated minors are
considered adults for this application.
If your application is approved, your responsibilities as a WYRED client will include:
Disclosing applicable information about your hearing needs to aid WYRED in assisting you.
Selecting one primary piece of equipment (i.e. telephone) and one secondary piece of
equipment (i.e. signaling device) with remote device (if desired).
Maintaining the equipment appropriately (i.e. keeping it clean, avoiding contact with liquids,
using the WYRED-provided surge protector, etc.) for the life of the product.
Understanding that—once you are provided with new equipment—you will NOT be eligible to
exchange your equipment until the warranty has expired and your equipment malfunctions.
All equipment received from WYRED has at least a 3-year manufacturer’s warranty.
Notifying WYRED of any problems with the functioning or use of the equipment.
Processing all warranty claims for repair or replacement. Upon approval, you will be provided
with information on warranty procedures for your product(s).
Updating your long distance provider with CapTel Customer Service (Model 840 users only).
Purchasing replacement paper for TTYs, replacement batteries, additional handsets (for
cordless models), and/or accessories for your equipment. WYRED does not pay for, nor
reimburse, for any of these items.
Paying for monthly service plan charges, long distance charges, and/or optional services/
charges from your telephone and/or internet service provider(s).
A program of
WYRED is an equal opportunity employer with equal opportunity programs.
Auxiliary aids and services are available upon request to individuals with disabilities.
Equipment offered by WYRED has been fully tested to ensure functionality and reliability while also
offering a wide range of options to meet the needs of most individuals with hearing loss. If you don’t
think that any of the equipment choices shown in this application packet will be of benefit to you,
please contact us so that we may work together to find alternative equipment that will assist you.
You are also encouraged to take advantage of our loan closet prior to making your final selection;
there is no charge to participate, but it will allow you the opportunity to try equipment prior to making
a decision. Please keep in mind that once we provide new equipment to you, you cannot reapply for
new equipment for at least three (3) years unless your hearing needs change.
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